Terms of Service

Range of Web Design and Development
Solutions for Your Business

This section outlines the rules and expectations for using LogoCraftersPro’s website and services. By browsing and interacting with our platform, you agree to these terms. Here you’ll find details about permitted use, intellectual property rights, and limitations of liability. Understanding these terms ensures a smooth and transparent experience for both parties.

Revision Policy

We understand that achieving the perfect design or website requires collaboration. That’s why we offer revisions on our services! However, to streamline the process and ensure timely project completion, we have some guidelines in place.

Feedback Timeframes

We kindly ask that you provide feedback on revisions within the specified timeframe for your chosen package:

 

1.Logos: 3 business days
2. Websites (under $1,000): 5 business days for each revision
3. Branding collaterals: 3 business days

This prompt feedback allows us to efficiently incorporate your input and keep your project moving forward.

Delayed Feedback

If we don’t receive your feedback within the designated timeframe, we may need to adjust the revision process. This could involve:

1. Moving on to the next stage of the project (e.g., finalizing the logo design)

2.Implementing an additional charge for further revisions

Project-Specific Terms

For certain project types, there may be additional terms specific to that project. For example, larger website development projects exceeding $1,000 will require a separate written contract outlining the specific payment terms and project details.

Refund Policy

We want you to be thrilled with your final product! That’s why we offer a generous refund policy with some key details to keep things smooth.

100% Money-Back Guarantee on Mockups

If the initial mockups for your logo, website, or branding design aren’t perfect, you’ll receive a full refund, minus any applicable payment gateway fees. We don’t charge hidden fees like “admin” or “overhead.” Refunds are usually processed quickly but may take up to 21 business days.

To Request a Refund

Simply fill out our easy refund request form. Your honest feedback helps us improve! Please note: Refunds cannot be processed without a completed form.

Situations Where Refunds Don't Apply

Unresponsive Clients After Receiving Designs

If you don’t provide feedback within the designated timeframe (3 days for logos/branding collaterals, 5 days for websites), we’ll consider the design accepted and the project “on hold.” Our obligations cease, and full payment remains due.

 

We appreciate your understanding and cooperation! Our Terms and Conditions ensure a smooth project experience for everyone. By following these guidelines, you’ll be informed about refund options and our communication practices. We reserve the right to terminate service access at any time, with or without notice. Refund eligibility in such cases will be determined at our sole discretion.

 

Thank you for choosing LogoCraftersPro. We are committed to delivering high-quality design services and ensuring a satisfying experience for our clients.